Question 1

Where can I buy Dive1 products?

Accepted Answer

Dive1 products are available through authorized Dive1 distributors. Please contact us at info@dive1scuba.com or visit "Where to Buy" page on our website

Question 2

COLORS

Accepted Answer

BLACK

Question 3

COLORS

Accepted Answer

FUCHSIA PINK

METAL BLACK

ELECTRIC GREEN

YELLOW

Question 4

COLORS

Accepted Answer

BLACK

RED

WHITE

YELLOW

FUCHSIA PINK

BLUE

Question 5

COLORS

Accepted Answer

BLACK

YELLOW

Question 6

CONFIGURATIONS

Accepted Answer

- LP REG:   for regulator, 3/8" male UNF + 9/16" female UNF

- LP INF:     for inflator, 3/8" male UNF + quick disconnects

- LP DSV:    for drysuit valve, 3/8" male UNF + quick disconnects (larger ring)

Question 7

CONFIGURATIONS

Accepted Answer

- HP Man: for regulator, 7/16” male UNF + 7/16” female UNF

Question 8

CONFIGURATION

Accepted Answer

- LP REG: for regulator, 3/8" male UNF + 9/16" female UNF

- LP INF: for inflator, 3/8" male UNF + quick disconnects

- LP DSV: for drysuit valve, 3/8" male UNF + quick disconnects (larger ring)

Question 9

CONFIGURATION

Accepted Answer

- LP Reg: for regulator, 3/8” male UNF + 9/16” female UNF

- LP Inf: for inflator, 3/8” male UNF + quick disconnects

- LP Dsv: for dry-suit valve, 3/8” male UNF + quick disconnects (larger ring)

Question 10

How can I tell if my product is under warranty?

Accepted Answer

Your warranty begins from the date of purchase from an authorized distributor or dealer. Warranty details per product is located inside the owner's manual. Visit our owner's manual page to download your manual. Keep your proof of purchase from the authorized distributor or dealer.
 
In general:
Dive1 warrants to the original purchaser, for a period of 1 year from date of purchase (otherwise stated differently; e.g. 2 years from date of purchase for Formula BC System), Dive1 products purchased from an authorized distributor or dealer will be free from defects in materials and workmanship, provided that the product receives proper care, normal use, and maintenance have been performed as prescribed by the Dive1 product owner's manual. This warranty does not apply to any product or part used commercially. 
 
Should the Dive1 product prove to be defective (reasons other than those listed as limitations inside the product manual) Dive1 will, at its sole discretion or option, repair or replace any warranted component or replacement part that is defective.

Question 11

NITROX COMPATIBILITY

Accepted Answer

The Nitrox-compatible version can be provided upon request
Viton O-rings
Specific cleaning procedures required for assembly

Question 12

NITROX COMPATIBILITY

Accepted Answer

The Nitrox-compatible version can be provided upon request:
- Viton O-rings
- Specific cleaning procedures required for assembly

Question 13

NITROX COMPATIBILITY

Accepted Answer

The Nitrox-compatible version can be provided upon request:
- Viton O-rings
- Specific cleaning procedures required for assembly

Question 14

NITROX COMPATIBILITY

Accepted Answer

The Nitrox-compatible version can be provided upon request:
Viton O-rings
Specific cleaning procedures required for assembly

Question 15

How do I register my purchased product?

Accepted Answer

You can register your purchased product by sending us an email to info@dive1scuba.com.
 
Please tell us the product name, authorized dealer company name, and if relevant serial number of the product. [Note: all buoyancy compensators require the serial number. The serial number is on the warning label located on the back side of the wing]

Question 16

COMPOSITION

Accepted Answer

HOSE
- Coating: low-opacity polyurethane
- Reinforcement: high-resistance aramid fibres
- Inner hose: polyurethane

FITTINGS

Question 17

COMPOSITION

Accepted Answer

HOSE
Coating: braiding made of monofilament polyamide
Inner hose and reinforcement: high-resistance aramid fibres, coextruded on a layer of polyurethane (Fiber Shield patented system)

FITTINGS

Question 18

Where can I obtain an Owner's manual for a Dive1 product?

Accepted Answer

Owner's manuals are available for download on the Owner's manual page on this website. You can also email us at info@dive1scuba.com. Please register your purchased product.

Question 19

COMPOSITION

Accepted Answer

HOSE
Coating: thermoplastic NBR
Reinforcement: high-resistance aramid fibres
Inner hose: polyurethane

FITTINGS

Question 20

COMPOSITION

Accepted Answer

HOSE
- Coating: low-opacity polyurethane
- Reinforcement: high-resistance aramid fibres
- Inner hose: polyurethane

FITTINGS

Question 21

TECHNICAL SHEET

Question 22

What is the properly maintain and take care of your Dive1 BC?

Accepted Answer

BEFORE EACH AND EVERY DIVE
Make sure your buoyancy compensator is working properly
Connect the power inflator via Low Pressure (medium pressure) inflator hose to a clean air source
Depress and release the power inflator button periodically to make sure power inflator is working properly
Check the oral inflation by blowing air into the inflation mouth piece while depressing on the deflator button. do not inhale from the mouthpiece
Check for leaks at connections of the LP inflator hose, power inflator, and corrugated inflator flex hose
Fully inflate the BC and check for leaks or if the bladder begins to deflate within 5 to 10 minutes
Fully inflate the BC until the dump valve (O.P.V.) vents
Check for leaks on Over pressure valve or dump valve and pull dump valve cord repeatedly to ensure air is release easily
Check the tank/cylinder straps or adapter harness tensions are secured properly.
Make sure the webbings of the tank/cylinder straps are wet when securing the tank/cylinder. Retighten securely.
Check weight pockets are securely fastened
 
AFTER EACH DAY OF DIVING
 
Avoid repeated and prolonged usage in heavily chlorinated water such as swimming pools. Chlorine can damage the BC’s fabric and materials (including the Aluminum Backplate and aluminum hardware).
 
Always rinse the BC inside and out with fresh water only after every use, using the following procedure:
Pressurize the power inflator with low pressure air. this may prevent foreign debris and contaminants from entering the valve mechanism during the rinsing process
Using a garden hose in LOW PRESSURE ONLY, direct water through the inflator mouth piece with the deflate button pressed, fill the BC one third full with fresh water
WARNING: high pressure water may cause the inner o-rings to push out from its designated position causing the power inflator to malfunction.
Pressurize / inflate the BC fully with the power inflator
Rotate and shake the water inside the bladder, ensuring a thorough rinse
Hold the BC upside down and completely drain the water through the inflator mouth piece
Repeat this step a second or more time for a cleaner rinse
Rinse the outside of the BC with fresh water only
After rinsing, inflate the BC to dry inside and out
Completely drain all water from bladder through the inflator mouth piece and (over pressure) dump.
If the OPV (dump valves) or inflator connections have been opened, make sure that the gaskets are properly in place, and properly closed. Check for leaks. 
WHEN STORING YOUR BC
Transport this BC in a padded carrying case or equipment bag separated from sharp objects.
Store the BC partially inflated to reduce the risk of puncture.
Always store the BC away from direct sunlight and in a clean, cool, & dry area.
Do not store this BC in an enclosed space exposed to extreme cold or hot temperatures (such as car trunks where temperatures my fall below -18°c (0°f) or heat above 50°c (120°f)
Read the owner's manual for further information

Question 23

TECHNICAL SHEET

Question 24

TECHNICAL SHEET

Question 25

TECHNICAL SHEET

Question 26

How can I become a Dive1 authorized dealer or distributor?

Accepted Answer

Please review our global partners and authorized distributors in the Where to Buy page. If you see a Dive1 partner listed for your country, please contact them.
 
For all other countries, please contact us by email at info@dive1scuba.com or on the contact us page in this website.

FREQUENTLY ASKED QUESTIONS

Where can I buy Dive1 products?

COLORS

COLORS

COLORS

COLORS

CONFIGURATIONS

CONFIGURATIONS

CONFIGURATION

CONFIGURATION

How can I tell if my product is under warranty?

NITROX COMPATIBILITY

NITROX COMPATIBILITY

NITROX COMPATIBILITY

NITROX COMPATIBILITY

How do I register my purchased product?

COMPOSITION

COMPOSITION

Where can I obtain an Owner's manual for a Dive1 product?

COMPOSITION

COMPOSITION

TECHNICAL SHEET

What is the properly maintain and take care of your Dive1 BC?

TECHNICAL SHEET

TECHNICAL SHEET

TECHNICAL SHEET

How can I become a Dive1 authorized dealer or distributor?